What you want to know before you book.
Get straight answers about price, installation, salt, filters, and your first visit.
See the system from the main line to the kitchen →
How much does a Family First Water system cost?
We price the whole job after checking your water-main connection, equipment space, kitchen cabinet, and plumbing work. Your written quote includes whole-home filtration and softening, Legacy RO, the dedicated faucet, and installation. Book a visit and you’ll have a complete installed total to compare.
See what your customized installation quote includes →What happens during the water-test visit?
We check chlorine, look at sediment and clarity, and explain each reading we take. We also look at the installation space and walk through your equipment and price. Bring your water questions and a recent water bill.
Understand the in-home screening →How long does the appointment take?
Plan on about 30 minutes. We’ll check your water, look at the home, explain the complete package, and answer your questions about installation, upkeep, and price.
Choose an appointment time →What does the standard in-home test measure?
We check chlorine and visible sediment or clarity, then explain the readings from the equipment used at your home. Questions about lead, PFAS, arsenic, or bacteria need a certified lab test. Tell us your concern when you book so we can discuss the right testing.
Read what the screening measures →What is the difference between a water filtration system and a water softener?
Carbon filtration removes the chlorine taste and smell. A softener removes the hardness minerals that leave scale and spots. Legacy Premier combines both, so you get treatment for both problems at the main water line.
See how filtration and softening work together →Do you offer a reverse osmosis drinking water system?
Yes. Legacy RO and its dedicated drinking-water faucet come with the whole-home package. It fits beneath your kitchen sink and includes remineralization for the finished water’s taste. You can refill bottles and cook with filtered water right at the sink.
Explore the complete system →What does the installation process look like?
We agree on the equipment locations and schedule the work. A licensed installer connects the whole-home system near your main water line, installs Legacy RO beneath the kitchen sink, checks the setup, and shows you how to use it. We confirm the expected timing with your installation plan.
See completed local installations →What warranty coverage comes with the systems?
You get a 10-year limited warranty on the whole-home filtration system and a 5-year limited warranty on Legacy RO. Ask us to walk through the written coverage with your quote.
Ask about written warranty coverage →Is financing available?
Yes, through Enhancify for qualified applicants. Start with your installed quote, then review the current lender offers, payment schedule, and total repayment. We’ll help explain the purchase; your lender provides the loan terms.
Review payment options →What maintenance does the system require?
Check the brine-tank salt level regularly and add salt when needed. Filters and the RO membrane need service on the schedule for your installed system. We’ll show you what to check and explain replacement intervals before you buy.
Ask about care for your installed system →Does the whole-home system need salt?
Yes. Salt recharges the softening resin so it keeps removing hardness minerals. We’ll show you where to add it, how to check the level, and what upkeep to plan for.
Understand the whole-home treatment stages →Does Legacy RO supply every faucet in the house?
Legacy RO serves your dedicated kitchen faucet for drinking and cooking. Legacy Premier filters and softens water at the main line for your household taps. Both come in the complete package.
See both parts of a completed Sacramento installation →What should I compare in a whole-home water system quote?
Compare the full installed price, exact equipment, plumbing work, salt and filter care, and written warranty. Check whether extra site work is included. Our quote lays out the complete job so you can compare more than the price of a tank.
Review the installed-price checklist →Where does Family First Water install water filtration systems?
We serve Greater Sacramento, Lodi and Stockton, plus additional communities across Northern California, Greater Los Angeles and the Inland Empire. Check the service-area directory and tell us your address to find an appointment.
Find your local service page →Why does a 30-minute water test have a one-hour booking slot?
The visit takes about 30 minutes. The extra calendar time lets our team travel between homes. Choose the available slot that works for you and check your appointment confirmation.
Prepare for your appointment →Can’t find it? Try another word or call our team.
Let’s answer your questions at home.
We’ll check your water, look at the installation space, and give you a complete quote. Free in-home water test. No obligation.
Talk with Jay and the team who will help you through installation.
